Our Commitment

We are committed to an incident and injury free workplace.

Chemstar WATER is partnered with HAZTEK Inc. in 2020 and established a Corporate Health and Safety Plan (CHSP). We are committed to continuously review and improve on the plan.


Chemstar WATER employees are committed to being an industry leader in Occupational Health and Safety practices. Our goal is to maintain a safe and healthy workplace that is incident and injury-free. We believe excellence in health and safety practices is vital to the wellbeing of all people and crucial for our business.


We are proud of our zero-incident workplace safety record and remain committed to continuously learning and improving our practices. We understand that this goal demands a robust safety culture including adapting how we think and act, on and off the job. As required by regulations and industry best practices, Chemstar WATER makes safety training and certification, along with regular refreshers and updates, part of the job. This includes training in Workplace Hazardous Materials Information System, first aid/CPR, fire and driver training, and other training and certifications demanded by specific jobs.


Our customer call center 800-364-7177 connects our customers to a technician immediately. Our service and operating technicians are sprinkled across the region and available for any necessary emergency response 24/7. That enables us to provide an emergency response less than 4 hours, depending on the location. A follow-up service report will be prepared and submitted to the customer within 24 hours of departure. The report will contain a description of the problem, circumstances contributing to the cause, and the remedy applied.

We also partner with Chemtel, Inc. for emergency response. The hotline can be reached at 888-255-3924 for hazardous chemicals for material SDSs – per the DOT requirements (CFR 49 Transportation 172.604) and OSHA requirements (29 CFR 1910.1200).


The purpose of the Chemstar WATER Emergency Response Plan (ERP) is to establish policies, procedures, and an organizational structure for response to emergencies. The ERP contains clear strategies and the roles played by various departments during the initial response and throughout the emergency. Nothing in this Plan shall be construed in a manner that limits the use of good judgment and common sense in matters not foreseen or covered by the elements of the plan. The plan and organization are subordinate to Provincial, State, and Federal plans during a disaster declaration by those authorities.

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